Summary

Executive Summary

Most diagnostics try to be complete. The smart ones aim to be decisive.

Commercial transformation doesn’t demand that you fix everything, just that you identify what really matters and act on it fast enough to make a difference.

At PACH Solutions, speed and substance go hand in hand. We’ve spent seventeen years proving that what unlocks growth isn’t more analysis, it’s sharper focus, delivered sooner.

The difference is simple: while others are still investigating the symptoms, we’re already working on the cure.

Key Take-Aways

  • Traditional diagnostics run by many consulting businesses reward volume. The modern advantage is quality insight, delivered fast.

  • Drawing on 17 years of PACH fieldwork across multiple industries, the same truth repeats: performance rarely fails for lack of data; it fails because people can’t see the few things that matter soon enough.

  • PACH’s Commercial Diagnostic pinpoints those levers through real conversations with people who live the business every day, supported (not replaced) by faster analytical tools and pattern recognition through AI.

  • Organisations that treat diagnostics as the ignition point🔥, not the prelude, start executing while others are still mapping the problem.

“Clarity delivered fast — and well — is the single greatest competitive advantage.”

Case in Point

In one recent engagement, a client had spent months debating Route-To-Market architecture. Within ten working days of our diagnostic, a far more fundamental issue was uncovered, a distributor-margin distortion that had quietly removed 3% of gross profit.
The fix was implemented inside three weeks, releasing funds that later paid for the company’s category-growth plan.

That’s what rapid diagnostics are about: not more slides, but seeing what others overlook, and acting before momentum disappears.

Why It Matters

Markets move faster than leadership cycles. When weeks of analysis become days of clarity, decision-makers can act while the energy, and competitive window, are still open.

Rapid Diagnostics turn observation into traction, and traction into measurable change.

FULL STORY

The Problem with Slow Discovery

Traditional consulting diagnostics were built for a slower world. They prize volume, consensus, and the illusion of certainty. The result? Beautiful reports that arrive long after the moment for change has passed.

Across Europe and the US, executives increasingly say the same thing: “We knew most of this before the consultants arrived — we just needed someone to cut through it and get us moving.”

McKinsey’s “Time to Insight” research (2024) shows companies that compress discovery by half act on findings three times faster and sustain improvement longer.
Gartner reports that 68% of stalled transformations trace back to diagnostics that consumed too much time and leadership bandwidth.

The message is clear: speed matters — but only if it delivers quality insight.

A 17-Year Evidence Base

Over seventeen years, PACH has run rapid diagnostics for global and regional businesses across sectors — from industrial goods to services to consumer brands.
The pattern is remarkably consistent and repeatedly validated by industry peers:

  • Around 70% of root causes are behavioural, not structural. Underperformance stems from how decisions are made and communicated — misaligned incentives, opaque priorities, cultural drag.

  • Frontline observation outperforms spreadsheet review. Time spent with sales teams and supply-chain partners surfaces truths no dashboard can.

  • Momentum drives ownership. When findings emerge within days, not months, people feel part of the solution — not the subject of an audit.

PwC’s Human-Led, Tech-Powered study (2023) echoes this: firms combining quick human insight with data analytics achieve 35–40% shorter transformation lead-times than traditional programmes.

The evidence, ours and the industry’s, points the same way: focus and pace create better outcomes than exhaustive analysis ever did.

Why Rapid Diagnostics Work

Rapid diagnostics aren’t lightweight; they’re laser-focused. They work because they distil complexity down to the few levers that truly move growth, and they do it while teams still have the will to act.

The approach blends four ingredients:

  1. Cross-functional interviews that benchmark real experiences against proven commercial capability models.

  2. Pattern recognition over perfection, connecting recurring themes instead of verifying every number.

  3. Trigger-for-Change benchmarks that reveal weak points in sales, route-to-market, or planning rhythm.

  4. Real business experience. Every PACH consultant has held senior roles in the environments they diagnose. They recognise the trade-offs, politics, and practicalities because they’ve lived them.

That combination, structure, speed, and real-world experience, ensures quality without drag.

The Role of AI: A Useful Accelerator

AI now shortens the analytical front-end, condensing weeks of data work into hours. But let’s be clear: AI doesn’t solve commercial problems, people do. It highlights the patterns; humans decide what they mean and how to respond.

At PACH, AI supports the work, not the other way around. It accelerates analysis so consultants can spend more time on the part that matters most: interpreting, aligning, and mobilising people around the findings.

Empirical Patterns: The Triggers-for-Change

Across industries, five patterns appear again and again:

  1. Sales activity outpacing impact. Teams are busy, not effective.

  2. Route-to-market misalignment. Channel margins and incentives quietly erode profit.

  3. Planning and execution disconnect. Campaigns approved at HQ don’t land in-market.

  4. Leadership fatigue. Too many initiatives, too little accountability.

  5. Skill dilution. Capability hasn’t kept pace with ambition.

These triggers are rarely visible in dashboards, they emerge through conversation, observation, and context.

Speed as a Competitive Advantage

Compressed diagnostics now deliver impact in five to ten working days. But it’s not about haste, it’s about precision at pace.

When organisations see the critical 20% of issues that drive 80% of outcomes, they can:

  • Act while the business still has energy and attention.

  • Launch change before competitors even brief their consultants.

  • Keep leaders focused on decisions, not documentation.

In one programme, a ten-day diagnostic exposed a pricing misalignment that saved the client more in a quarter than the cost of the entire project.

Speed builds belief. Quality builds trust. Together, they create unstoppable momentum.

A Mindset Shift, Not a Methodology

Rapid diagnostics aren’t a new toolkit, they’re a new philosophy. They challenge the notion that certainty comes from time. They prove that clarity, delivered fast and credibly, is more valuable than months of cautious analysis.

AI can help. Frameworks can guide. But change happens because experienced people see clearly, decide quickly, and act with conviction.

In the end, clarity, not complexity, drives execution.

If this resonates and you’d like to explore how to close the execution gap in your business, click here to learn more.

By Chris Bennfors Founding Partner at PACH Solutions Ltd